Your Compass to Wellness LLC, doing business as Replenish Functional Health, operates the website replenishfunctionalhealth.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Website, purchase our services, or interact with us through related platforms including our electronic medical records system, email communications, SMS/text messaging, and payment processing tools.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily submit to us through the Website, including when you:

• Fill out a contact form (name, email address, phone number, message content)
• Complete health intake forms or questionnaires through our electronic medical records platform (Practice Better), including health history, symptoms, medications, supplements, dietary information, and other health-related data
• Schedule appointments or consultations
• Purchase services or products through our Website
• Subscribe to our email newsletter or marketing communications
• Opt in to receive SMS/text messages from us
• Communicate with us via email, text message, or other channels

1.2 Information Collected Automatically

When you visit our Website, certain information is collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Website usage patterns and interaction data

We use Google Analytics to collect and analyze this data. Google Analytics uses cookies to track and report on website traffic. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

1.3 Information Collected by Third-Party Service Providers

We use the following third-party platforms in connection with our services. Each platform may collect information as described in their own privacy policies:

• Practice Better — Our electronic medical records and client management platform, used for intake forms, health questionnaires, appointment scheduling, and client communications.
• Stripe — Our payment processor, used to securely process credit card and other payment transactions. We do not store your full payment card information on our servers; this data is handled directly by Stripe in accordance with PCI-DSS standards.
• Email Marketing Platform — Used to send newsletters, educational content, and promotional communications. Your name and email address may be shared with this platform to facilitate these communications.
• SMS/Text Messaging Platform — Used to send appointment reminders, service updates, and other communications via text message. Your phone number and messaging consent data are shared with this platform solely to facilitate message delivery.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our functional nutrition services, including conducting assessments, creating personalized protocols, and communicating with you about your care
• To process payments and manage billing
• To send appointment reminders and service-related communications via email or SMS
• To send marketing and educational communications (with your consent, and with the ability to opt out at any time)
• To improve and optimize our Website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights
• To respond to your inquiries and provide customer support

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• With third-party service providers who assist us in operating our business, subject to contractual obligations to protect your data. These providers are prohibited from using your personal data for any purpose other than providing services to the Company.
• If required by law, regulation, legal process, or governmental request
• To protect and defend our rights, property, or safety, or the rights, property, or safety of our clients or others
• In connection with a merger, acquisition, or sale of all or a portion of our business assets

4. Text Messaging and Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or SMS delivery platforms, is permitted solely to facilitate message delivery and service operations.

You may opt out of SMS communications at any time by texting "STOP" to the shortcode. For help or questions regarding SMS messaging, reply "HELP" or contact us at the email address listed in Section 13 below.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use the following types of cookies:

• Essential Cookies — Required for the basic functionality of the Website.
• Analytics Cookies — Used through Google Analytics to understand how visitors interact with our Website.
• Marketing Cookies — Used in connection with our email marketing platform to track engagement with our email campaigns.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our Website.

6. Health Information

Our services involve the collection of health-related information. This information is collected through our HIPAA-compliant electronic medical records platform (Practice Better) and is used exclusively to provide you with functional nutrition services. We maintain appropriate administrative, technical, and physical safeguards to protect the confidentiality and security of your health information.

Information submitted through the general contact form on our Website is not transmitted through a HIPAA-compliant channel. We advise you not to include sensitive health information in general contact form submissions.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include the use of encrypted data transmission (SSL/TLS), secure third-party platforms, and restricted access to personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

8. Your Rights and Choices

8.1 Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email. You may opt out of SMS communications by texting "STOP." You may still receive service-related communications such as appointment reminders and billing notices.

8.2 Access, Correction, and Deletion

You may request access to, correction of, or deletion of your personal information by contacting us using the contact information provided below.

8.3 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including:

• The right to know what personal information we have collected about you
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of your personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information

To exercise any of these rights, please contact us using the information in Section 13 below.

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Client health records are retained in accordance with applicable California state law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top of this section. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Welcome to replenishfunctionalhealth.com, operated by Your Compass to Wellness LLC, doing business as Replenish Functional Health. These Terms and Conditions govern your access to and use of our Website and the services offered through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Website.

1. Description of Services

The Company provides functional nutrition consulting services, including but not limited to health assessments, laboratory analysis, personalized nutrition protocols, and related wellness services. Our services are provided by Gina Corrigan, a Functional Nutrition Practitioner. We may also offer educational content, digital products, and physical products for purchase through the Website.

2. Health and Medical Disclaimer

THIS WEBSITE AND THE SERVICES PROVIDED BY THE COMPANY DO NOT PROVIDE MEDICAL ADVICE.

All information provided on this Website and through our services is intended for educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Functional nutrition consulting is not the practice of medicine, and our services do not constitute a physician-patient or provider-patient relationship.

We do not provide medical advice, and we do not diagnose, treat, cure, or prevent disease. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition, medications, or treatment.

No doctor-patient relationship is created by using this Site or working with us.

If you think you may have a medical emergency, call 911 (or your local emergency number). If you have or suspect a medical condition, contact your healthcare provider immediately. Never disregard professional medical advice or delay seeking treatment because of information you have received through this Website or our services.

Information and statements regarding dietary supplements, nutritional protocols, or wellness strategies provided through our services have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

3. Communications

By creating an account or opting in to receive communications from us, you agree to receive newsletters, educational content, marketing or promotional materials, appointment reminders, and other information we may send via email or SMS. You may opt out of receiving any or all of these communications by following the unsubscribe link in any email we send or by texting "STOP" to opt out of SMS messages.

4. Eligibility

By using this Website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Website on behalf of another individual, you represent that you have the authority to bind that individual to these Terms.

5. User Accounts and Access

Certain features of our Website and services may require you to create an account or provide personal information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, complete, and current information at all times. We reserve the right to suspend or terminate your account at our discretion if we believe these Terms have been violated.

6. Payments, Refunds, and Cancellations

6.1 Payment Terms

All fees for services and products are stated in U.S. dollars and are due at the time of purchase or according to the payment schedule outlined in your service agreement. Payments are processed securely through Stripe.

6.2 Refund Policy

Due to the personalized nature of our services, including the procurement of laboratory testing and the creation of individualized protocols, refunds are generally not available once services have commenced or lab orders have been placed. Refund requests for products or digital goods will be evaluated on a case-by-case basis. Please contact us directly to discuss any concerns about your purchase.

6.3 Cancellation and Rescheduling Policy

If you book a session, you may reschedule with at least 24 hours' notice. Late cancellations or no-shows will be forfeited. Cancellation of ongoing service packages is subject to the terms outlined in your individual service agreement.

7. Products and E-Commerce

We may offer physical products, digital products, or third-party products for sale through the Website. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at any time.

For physical products, risk of loss and title pass to you upon delivery to the carrier. Shipping times are estimates only and are not guaranteed.

8. SMS Communications

8.1 Program Description

Replenish Functional Health offers an SMS messaging program that provides users with appointment reminders, service updates, educational content, and other relevant information. Message frequency varies.

8.2 Opt-Out Instructions

You can cancel the SMS service at any time by texting "STOP" to the shortcode. You will receive a confirmation message confirming your unsubscription.

8.3 Rejoining Instructions

If you wish to rejoin the SMS program after opting out, you may do so by signing up again through the original opt-in method.

8.4 Help Instructions

If you experience issues with the messaging program, reply with "HELP" for assistance, or contact us directly at [email protected].

8.5 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8.6 Message and Data Rates

Message and data rates may apply. Message frequency varies. Please contact your wireless provider for details regarding your text or data plan.

8.7 Age Restriction

This SMS service is intended for users aged 18 and older.

9. Data Privacy and Sharing

• No Sale of Data: We do not sell, rent, or lease your personal data to third parties for their own marketing purposes or any other reason.
• Limited Sharing with Service Providers: We may share your information with trusted third-party service providers solely as necessary to provide our services to you.
• Strict Oversight: Any service provider with whom we share data is contractually obligated to keep your information confidential.
• Legal Disclosures: We may disclose your information only if required by law or to protect the rights and safety of our users or the public.

For full details on how we collect, use, and protect your information, please refer to our Privacy Policy above.

10. Intellectual Property

All content on this Website, including text, graphics, logos, images, educational materials, protocols, methodologies, and software, is the property of the Company or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from this Website without our prior written consent.

11. Prohibited Uses

You agree not to use the Website in any way that:

• Violates any applicable federal, state, local, or international law or regulation
• Infringes upon the intellectual property rights of the Company or any third party
• Involves the collection or harvesting of personal information from the Website
• Attempts to interfere with or disrupt the Website's infrastructure or functionality
• Involves solicitation of the Company, its owner, employees, or contractors for unrelated purposes
• Misrepresents your identity or affiliation with any person or organization

12. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions made available through the Website may be governed by separate rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

13. Third-Party Links and Services

Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its owner, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or related to your use of the Website, your violation of these Terms, or your violation of any rights of a third party.

16. Disclaimers

THE WEBSITE AND ALL CONTENT, SERVICES, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

17. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved exclusively in the state or federal courts located in the State of California, and you consent to the personal jurisdiction of such courts.

18. Anti-Solicitation

You agree not to use this Website or any information obtained through it to solicit the Company, its owner, employees, or contractors, or to collect contact information for the purpose of sending unsolicited communications.

19. Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and the Company regarding your use of the Website.

22. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the "Effective Date" at the top of this section. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes.

23. Contact Us

If you have any questions about these Terms, please contact us at:

The following disclaimer applies to all services, content, and communications provided by Your Compass to Wellness LLC, doing business as Replenish Functional Health, through its website, consultations, programs, and related materials.

Not Medical Advice

The information provided on this website and through our services is for educational and informational purposes only. It is not intended to be, and should not be construed as, medical advice, diagnosis, or treatment. Functional nutrition consulting is not the practice of medicine. No doctor-patient or provider-patient relationship is created by your use of this website or participation in our services.

No Diagnosis, Treatment, or Cure

Replenish Functional Health and its practitioners do not diagnose, treat, cure, or prevent any disease or medical condition. Our services focus on supporting the body's natural physiological and biochemical processes through nutrition, lifestyle modifications, and functional health strategies.

Consult Your Healthcare Provider

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition, medications, or treatment. Never disregard professional medical advice or delay in seeking it because of something you have read on this website or received through our services.

Emergency Situations

If you think you may have a medical emergency, call 911 or your local emergency number immediately. Do not rely on information from this website or our services in an emergency situation.

FDA Disclaimer

Information and statements regarding dietary supplements, nutritional protocols, or wellness strategies provided through our services have not been evaluated by the Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure, or prevent any disease.

Individual Results

Results from functional nutrition services vary from person to person. The testimonials and case studies presented on this website represent individual experiences and are not guarantees of specific outcomes. Your results will depend on many factors, including your health history, current condition, compliance with recommendations, and other individual circumstances.

Supplements and Protocols

Any supplements, dietary changes, or lifestyle protocols recommended through our services are suggestions based on your individual assessment and are not prescriptions. You should consult with your healthcare provider before beginning any new supplement regimen, especially if you are pregnant, nursing, taking medications, or have a medical condition.

Laboratory Testing

Laboratory testing ordered or recommended through our services is for informational purposes to support functional nutrition assessments. Lab results interpreted through our services do not constitute a medical diagnosis. You are encouraged to share your lab results with your primary care physician or specialist for their review.

Limitation of Liability

By using this website and participating in our services, you acknowledge and agree that Replenish Functional Health, Your Compass to Wellness LLC, and Gina Corrigan shall not be held liable for any adverse effects, outcomes, or consequences resulting from the use of information, recommendations, or services provided. You assume full responsibility for your health decisions.

Contact Us

If you have questions about this Medical Disclaimer, please contact us at: